Give your Voice AI agent a voice that sounds like your brand, or like you, with voice cloning, and reach callers in their own language with multi-language support.
Voice cloning lets you record a short sample of a voice (yours, a team member's, or a professional voice actor's, with their consent) and use it to generate the voice your AI agent speaks with on every call. Instead of choosing from a generic library of voices, your agent can sound distinctly like your business, which helps callers feel like they're speaking with a real member of your team.
Multi-language support lets a single Voice AI agent detect or be configured for the caller's preferred language and respond naturally in that language, rather than requiring a separate agent per language. This is useful for businesses serving diverse communities, multi-region companies, or any team that regularly fields calls in more than one language.
Both features are configured from the same agent builder used for prompts and goals, you're not switching to a separate tool. Once set up, the voice and language settings apply automatically across inbound calls, outbound campaigns, and transfers, so the experience stays consistent no matter how a conversation started.
To configure these, open AI Employee -> Voice AI -> Agent Settings and look for Voice Cloning and Language Settings.