Domains

Domain Transfer-In Overview

What is “Domain Transfer In”?

Domain Transfer In lets you move a domain registered at another registrar (e.g., GoDaddy, Namecheap, IONOS, Cloudflare Registrar) into our platform. Once transferred, you can manage DNS, billing, renewals, and security from one place, no more jumping between providers.

Why bring your domain in?

Centralized management, fewer renewal surprises, smoother troubleshooting, and better retention/continuity for your business.

How the transfer works (at a glance)

Enter Domain → tell us the domain to transfer

Eligibility Check → confirm it can be transferred

Review DNS Records → upload/scan and verify all DNS settings

Finalize Transfer → unlock, get auth (EPP) code, pay

Approve at Current Registrar → confirm the transfer to complete

Timeframe: Most transfers complete in 1–5 days after you approve them at your current registrar.

Before you begin (checklist)

You can sign in to the current registrar account for the domain

The domain is older than 60 days and not recently transferred

You can disable DNSSEC and privacy/whois protection temporarily

You can unlock the domain and obtain the authorization (EPP) code

You have access to your DNS provider (may be different from your registrar)

Important: Your registrar owns the domain record; your DNS provider hosts your DNS records. If you changed nameservers in the past (e.g., to Cloudflare), your DNS provider is where those nameservers point, not necessarily the registrar.

Step 1: Enter Domain

In the Transfer a Domain flow, type the domain you want to transfer (e.g., ) and continue.

Step 2: Eligibility Check

We automatically verify your domain against both registrar rules and technical readiness.

If eligible, you’ll see:

Domain name and current registrar

Current expiration and new expiration (transfers extend by 1 year)

Transfer fee (applied toward extending the expiration date)

A domain is not eligible if:

The current registrar or TLD isn’t supported

It was purchased here originally

It was registered/transferred within the last 60 days

The domain’s EPP status blocks transfer (e.g., , , )

The transfer would exceed the maximum allowed term

Other policy conflicts found during checks

Ineligible domains show a disabled Continue button and a message describing why.

Step 3: Review DNS Records (critical to avoid downtime)

Transferring a domain does not automatically migrate your DNS records. You must ensure every needed record is present so your website, email, and integrations keep working.

You have two ways to retrieve records:

Option A: Upload a DNS Zone File (recommended)

Best for a complete, loss-free import.

Sign in to your DNS provider (could be the registrar or another host like Cloudflare if you changed nameservers).

Export/download the zone file for your domain.

Upload the file in our DNS review step.

Tip: If you can’t find an export option, contact your provider’s support and ask for a zone file export for your domain.

Option B: Auto-Scan DNS Records

We’ll scan your live DNS. This is fast, but some records may be missed (e.g., internal/hidden records or special provider types).

Always cross-check scan results against your DNS provider’s records.

Add any missing A, AAAA, CNAME, MX, TXT, SRV, CAA records manually.

Review & Edit

In the DNS table, you can:

View all entries grouped by type

Add, edit, or delete records

Search by name/type/value

Warning: Missing or incorrect DNS records can cause website downtime and email delivery issues. Manually verify before proceeding.

Step 4: Finalize Transfer

In this step you’ll complete authorization and pay

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