The branded client portal app is an add-on service that allows you to customize the mobile app according to your preferences.
Prerequisites
D-U-N-S Number:
To obtain an organizational developer account, a D-U-N-S Number is required. You can apply for one using the following website:
Get a D-U-N-S Number
If the process is taking too long, you can contact D-U-N-S support to potentially expedite the process:
D-U-N-S Support
Organizational Developer Accounts: We require organizational developer accounts to proceed with app development. Please provide us with both Google and Apple developer accounts.
Google Developer Account: Ensure the Google developer account is verified; otherwise, apps cannot be published. If you encounter issues creating the account, please contact Google Support, as they can assist you.
Apple Developer Account: After creating your account and logging in, visit App Store Connect to complete the required legal documents. Registering as an EU trader is necessary if you plan to distribute apps in the EU region. Select "I am a trader" under the Digital Services Act (DSA) to proceed, which will require additional documentation. If EU distribution is not needed, select "No, I am not a trader." If you face any difficulties creating the Apple Developer account, contact Apple Support for assistance in expediting or resolving the process.
App Description and Content Guidelines: Ensure that all app descriptions, carousel image descriptions, carousel images, and splash screen images do not contain financial terms such as "paid," "free," or "premium subscription." Additionally, avoid using these terms in any URLs, including those for support, terms and conditions, and privacy policy. Failure to comply with these guidelines will prevent the app from being published.
Templates to use
Privacy Policy Example:https://www.luubu.com/privacy-policy
Terms and ConditionsExample: https://www.luubu.com/terms2
Support URL Example:https://www.luubu.com/support
Step 1: App Customisations
The App Icon Image will be used to create the app icon that appears in the app drawer, loading screens and on various store listings.
The Image needs to be uploaded only in PNG format with resolution 1024 X 1024
You can add custom carousel to help guide first time users through the experience.Edit each carousel description.
Images need to be uploaded in SVG format with dimension 392 X 440
You can check how the carousel images would look like in the app:
Play Store Graphic is used to depict your branding in google play store.
Required dimension is 1024 X 500 In PNG Format
Step 2: Business Profile
Google Developer account
It's necessary to register for a Google Developer account in order to upload Android apps. Your Developer account is where you'll submit, as well as manage your apps. It costs a one-time fee of $We recommend setting up a second Google account for this purpose, so you can separate it from your other Google services (Gmail, Google Drive, Google+, etc.) if you already have a personal account.
How-To:
Register for an Android Develop account here
You'll need to log into the Google account you'd like to use.
You'll be taken through a 4-step registration process. Check the agreement box and click Continue to payment.
Next, a pop-up window will prompt you to input your billing information. After you've filled it out, click Pay.
NOTE: For both the developer accounts, please make sure to choose Organization for the entity type / account type and that the names match. We will run into App submission issues if you do not do this.
To create this account, you'll need a "D-U-N-S" number for your organization.
Apple Developer Account
All apps in the iTunes Store are submitted through Apple Developer accounts. In order to publish your app for iOS devices, you will need to sign up for an Apple Developer account. Apple requires each business to have their own account
Enrolment is $99, and renews ann