You can limit shipping availability to specific ZIP/postcodes when creating or editing a Shipping Zone. This allows you to precisely define where deliveries are allowed based on postal coverage.
✅ How to Configure ZIP/Postcode Restrictions
1.Access the Shipping Zone Configuration
Go to: Payments → Settings → Shipping & Delivery → Shipping Zones
You can either:
Click “Add Zone” to create a new zone, or
Click the edit icon on an existing zone
2.Enable ZIP/Postcode Limitation
In the Edit Zone panel:
Scroll down and check: ✅ Limit Shipping to Specific ZIP/postcodes
This reveals a field to enter one or more ZIP/postcodes.
3.Enter ZIP/Postcodes
Input multiple ZIP/postcodes using commas to separate them.
You can enter:
Exact values (e.g., 100210, 122021)
Ranges using a wildcard (e.g., 56)
Example:
⚠️ Edge Cases & Validation Rules
To ensure ZIP/postcode restrictions function properly, please follow these guidelines:
✅ Correct Usage
560 – valid (matches ZIPs starting with 560 like 560001, 560102)
122 – valid (covers all ZIPs from 122000–122999)
❌ Invalid Usage
| Input | Issue |
|---|---|
| 560 | ❌ Asterisk must beat the end, not the beginning |
| 560 001 | ❌ No spaces allowed in ZIPs |
| 560@001 | ❌ Special characters are not allowed |
| ,560002,,560005 | ❌ Avoid double commas or empty entries |
Important Behavior Notes
ZIP/postcodes will be matched only within the selected countries/regions
Wildcard () will only match prefixes from left to right
56 matches 560001, 561122, etc.
Does not match values with 56 in the middle or end
If a user’s shipping address doesn’t match any allowed ZIP, this zone will not apply. Shipping wouldn't show for him.
Summary View After Save
Once the zone is saved, you’ll see:
The selected country and regions
A summary of deliverable ZIPs (truncated with an ellipsis if long)
Best Practices
Test with actual ZIPs your logistics provider supports
Use separate zones for different ZIP groups and rate structures
Keep input clean: no trailing spaces or unusual characters
Editable Anytime
You can return to this configuration at any point to:
Add or remove ZIP/postcodes
Modify regions or flat rate conditions
Refine your delivery rules based on operations