Conversations Tab

Guide to TikTok Messaging & Comment automation

After selecting the Page you have to select the Post Type. Post type can be "Published" or "Custom"

a. Published Post 'Published Posts' tab fetches all posts on your business page basis this selection, all the posts from your account comes as a dropdown.

b. Custom Post Custom Post tab allows you to define the post you want to consider by providing an URL

Post Selection Behavior

If a specific post is not selected, the system will automatically include all posts associated with the connected TikTok account.

In the next step, you should select the post or provide the URL, you would like to run the automation on. If you do

After selecting the post you have to enter what are you looking for in the comment. You can select from 2 options "Contains Phrase" and "Exact Match". Below are some examples to understand these 2 dropdown better.

Exact Match Price

Inbound message Price

Result Pass

Exact Match Share the Price

Inbound message Share the Price

Result Pass

Exact Match Share the Price

Inbound message Please share the Price

Result Fail

Contains Exact Phrase I bought from you

Inbound message I bought from you

Result Pass

Contains Exact Phrase I bought from you

Inbound message I bought from you yesterday

Result Pass

Contains Exact Phrase I bought from you

Inbound message I bought one from you

Result Fail

When the contact will be saved?

When a contact is coming through the trigger,

Turn what you just learned into a plan

Answer 40 quick-fire questions and our AI builds you a personalized growth snapshot for NZ$27 — yours to keep.

Get My NZ$27 Snapshot →